Privacy Policy

Last updated: 14 August 2025

1. Who we are

ConciergeWing ("we", "us") provides software for airport Meet & Assist operations.

2. Data we process

Account data (name, email), operational data (bookings, passenger initials where applicable), and usage analytics. We do not sell personal data.

3. How we use data

To provide and improve the service, support customers, ensure security, and meet legal obligations.

4. Legal bases

Performance of contract, legitimate interests, consent (where required), and compliance with legal obligations.

5. Sharing

With processors under DPA-compliant terms; with partners only when necessary to fulfil a booking and under appropriate safeguards.

6. International transfers

Where applicable, protected by SCCs or UK IDTA and additional measures.

7. Security

Encryption in transit and at rest, role-based access, audit logs, and regular access reviews.

8. Retention

We retain records only as long as necessary for the purposes collected or as required by law.

9. Your rights

Access, rectification, erasure, restriction, portability, and objection. Contact privacy@conciergewing.com.

10. Contact

ConciergeWing, Privacy Team — privacy@conciergewing.com

This template is provided for convenience and is not legal advice.